Privacy Policy
Last updated: November 10, 2026
This Policy explains how RazorApp ("RazorApp", "we", "us") collects, uses and protects personal information in RazorApp.
1. Roles
| Data | Who decides how it is used | Our role |
|---|---|---|
| Subscriber account (name, email, billing) | RazorApp | We control it |
| Clients and team added by the business | The business (subscriber) | Service provider: we process it on the business's behalf |
| Visitors to this website | RazorApp | We control it |
If you are a client of a barbershop or salon that uses RazorApp, send requests about your data to that business first. We will help them respond.
2. Information we collect
| Who | Information |
|---|---|
| Subscriber and team | Name, email, password (stored encrypted), role, optional photo, access logs (date, time, IP) and payment history. Card details are handled by Stripe and never stored by us. |
| Clients | Name, phone, email and birthday (optional), appointment and visit history, ratings and notes added by the business. |
| Visitors | Technical browsing data (browser, device, pages visited) in aggregate. |
We do not ask for or store sensitive data (health, religion, race and similar). We ask businesses not to record it in the system.
3. How we use it
- To create and maintain accounts, provide the service and support.
- To send booking confirmations, reminders and satisfaction surveys on behalf of the business.
- For billing and legal obligations.
- For security, fraud prevention and access logs.
- To announce product updates, with the option to opt out.
We do not sell personal information and we do not use it for third-party advertising.
4. Who we share it with
Only with providers needed to run the service, under contract and confidentiality: Supabase (database, authentication and image storage), Vercel (website hosting), Resend (account emails) and Stripe (subscription billing). We may also share information when required by law.
5. Retention
- Account and business data: while the account is active and for up to 90 days after cancellation, to allow export.
- Access logs: 6 months.
- Billing records: as long as tax law requires.
- Demo data: deleted daily.
6. Security
We use encrypted connections (HTTPS), data isolation per business enforced in the database, encrypted passwords, role-based access and an optional password for the finance area. No system is 100% secure; if a relevant incident happens, we will notify the people affected as required by law.
7. Your rights
You can ask to access, correct, delete or receive a copy of your personal information, and to opt out of marketing messages. California residents have additional rights under the CCPA/CPRA, including the right to know and to delete, and we will not discriminate against you for using them. Subscribers can export all business data from Settings. Requests: support@razorapp.online. We reply within 30 days.
8. Children
The service is meant for businesses and is not directed at children under 13. Appointments for minors should be made by a parent or guardian.
9. Cookies
See our Cookie Policy.
10. Changes
We may update this Policy. The date at the top shows the current version, and material changes will be announced in the dashboard.
Questions: support@razorapp.online